Organization: Albanian Microfinance Association (AMA)
Role / Position: Secretary General (since 2019)
Professional Profile and Skills
Professional with over 18 years of experience in the banking sector and 3 years in financial and management consulting, with solid expertise in retail banking, SME banking, microfinance, risk management, financial product development, and business development. Certified Retail Banker and Trainer, with proven leadership skills, experience in sales process management, moderation of professional events, and institutional advocacy activities. Language skills: Albanian (native), English (C1), Italian (basic).
Previous Experience and Assignments
- Independent Financial & Management Consultant (2018 – present)
Consultancy for AMA and MFIs on policy, legislative proposals, funding processes, event moderation, and communication activities. - Alpha Bank Albania – Head of Retail Banking & Member of the Management Board (2009–2017)
Leadership of the retail segment, product development, channel management, marketing, customer excellence, and participation in executive-level committees. - Credins Bank – Head of Development Department (2008–2009)
Product development, sales management, marketing, and public relations. - Raiffeisen Bank Albania – SME Business Development Department Manager / Regional Manager (2005–2008)
SME business development, management of sales and branch networks, participation in credit committees. - Emporiki Bank Albania – Loan Officer (1999–2005)
Client relationship management, preparation of loan proposals, and monitoring of loan repayment.
